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Job Description
Technical Services Supervisor
Permanent Requirement
Job Reference: HQ00001567
Job Type: Permanent
Main Location: Uxbridge
Job Category: Service / Installation / Maintenance
Salary: To 40,000 per annum
Closing Date: 13/06/2018
Posted: 11/04/18


RESPONSIBLE TO: Technical Services Manager
SCOPE: To provide first line supervision to the Technical Services team whilst also actively contributing to the completion of planned maintenance activities for the building, its infrastructure, and equipment used in product manufacture. Reporting into the Technical Services Manager, the role requires the reporting of the status of maintenance activities, and liaising with external contractors used for PPM and larger improvement and refurbishment projects.

The extent of the electrical infrastructure and equipment at the company is such that the Technical Services Supervisor is required to have an electrical background with a current 17th Edition qualification.


To supervise the Technical Services engineers to ensure that a quality service is delivered across the business with a focus on continual improvement, high quality workmanship and exemplary housekeeping and tidiness. This includes ensuring that work is properly planned; completed within appropriate timescales and approached with professionalism and efficiency.

To be responsible for prioritising and allocating tasks to the Technical Services engineers, the monitoring of progress, and reporting of performance monthly.

Delivering effective electrical and other maintenance support to the business which will include scheduling planned maintenance to minimise asset downtime. This will involve weekend shutdowns of various infrastructure elements and equipment necessitating agreement in advance with the Operations team.

Ensuring that the Technical Services engineers meet all applicable health and safety requirements, including ensuring that risk assessments, permits-to-work, and safe systems of work are produced when applicable, and their requirements properly adhered to.

To foster a sense of involvement and engagement amongst the Technical Services engineers through effective supervision.

To support the Technical Services Manager in appraising the performance of individual team members and ensuring they are developed to continually enhance service delivery and react to changing circumstances.

To make a positive contribution in relevant meetings.

To assist in the selection of contractors, including evaluating their health and safety competence, and ensuring that a best-value service is provided.

To actively monitor the work of contractors during all steps from site induction to approval of the completed work.

To ensure that all Technical Services processes makes a positive contribution to the business.

The nature of this role is such that it will interface with all staff as well as a broad base of external contacts.


To complete any other reasonable tasks required by the Technical Services Manager that are over and above those outlined under "Duties".

To ensure that all work is completed to a high standard within the agreed timescales.


A current 17th Edition electrical qualification.


At least three years' recent experience in a similar supervisory role.

A track record of experience with mains distribution in a factory or similar environment.

A minimum of three years' experience following the completion of electrical qualifications.

The willingness and ability to work outside normal hours if required when emergency or planned work necessitates it.

The successful candidate will be expected to approach all tasks with the aim of continually seeking out opportunities for best practice, including cost reduction.

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